Chapter 5. Communicating
Communicating is as natural to us as eating and breathing. This was very powerfully portrayed in a movie Cast Away. Tom Hanks is washed ashore a deserted island with no water, food, or shelter. He works hard to survive, to set up a shelter, find food, and make fire. Through this all, Tom spends his time talking to a basketball, Mr Wilson! We are so used to communicating that not communicating to the external world has become a form of meditation.
Communication skills are reflective of your personality, your attitude, your working style, and even your relationships. It is indeed a critical skill for a manager to succeed. In this chapter, we'll examine the key aspects of communication and look at some often-faced scenarios. ...
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