Management Skills

CHAPTER1

You’re a Manager Now

In This Chapter

• Making the most of a management opportunity
• Three ways to look at management
• Starting off right
• Getting in the manager mind-set
• Potential management pitfalls

Over the last few decades, the trend has been to flatten out the levels of management and supervision in organizations. The focus of top management, boards of directors, and shareholders is to get the most productivity and revenue from the least investment. Companies are hesitant to hire new people because it’s expensive to find, select, hire, and train good workers. Therefore, effectively managing people and resources is critical—and still ...