CHAPTER5

Getting to Know Your Employees

In This Chapter

  • Ways to understand your people
  • Establishing standards and expectations
  • Creating open and honest communications
  • The importance of trust, respect, and loyalty
  • Crafting agreements and commitment

When you don’t know someone well, it’s easy not to trust them or to at least be suspicious of them. As a new manager, you are the stranger in town. And even if you worked with your team before as peers, they’re going to be concerned about how you’ll be as a manager. You need to set the right tone from your first day on the job.

First impressions are difficult to change, so it’s important that they ...

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