PART2

Engaging and Retaining Your People

As a manager, you are as strong as the team you lead—no stronger. So it’s in your best interests to help develop and make them stronger. The beauty of helping your people grow is that it helps you grow as well. Understanding their motivation is key to helping shape their—and your—future.

In Part 2, the focus is getting to know your people, from what you need to learn about them, to ways to uncover the necessary information to motivate them, and how to manage each individual, including different ways to handle performance evaluations, give feedback, and even reward people.

Remember, though, that one size does not fit all. In these chapters, you also learn about the many ways to see the differences among ...

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