Management Systems and Performance Frameworks for Sustainability

Book Description

All organisations have a responsibility to ensure they have a minimum negative impact on the environment and act as a haven for human development that contributes to positive outcomes for society. But small businesses have limited resources with which to pursue sustainability initiatives and must focus on their core objectives in order to survive. Through an in-depth exploration of quality management theory, this book proposes a "Sustainability Management Framework" as a structure for a balanced approach to developing operations strategy for corporate social responsibility (CSR).

Management Systems and Performance Frameworks for Sustainability explores the frameworks, accreditations and awards that small to medium sized enterprises (SMEs) can utilise to enhance their performance. In the first half of the book, the author demonstrates how complementary techniques such as the Sustainability Performance Framework can help organisational leaders to develop, implement and optimise business strategy into discrete activities of value setting, management system and performance model selection, and target setting and evaluation, to the tactical deployment of sustainability and CSR. Meanwhile, the second half of the book focuses on real SME case studies to illustrate the use of the Sustainability Strategic Growth Model, Sustainability Management Framework and Sustainability Performance Framework to align strategy and policies with compliance obligations, United Nations Sustainable Development Goals and Millennium Development Goals.

This key book is vital reading for undergraduate and postgraduate students of quality management, entrepreneurship and sustainability in business, executives of SMEs and sustainability policymakers.

Table of Contents

  1. Cover
  2. Title
  3. Copyright
  4. Dedication
  5. Contents
  6. List of illustrations
  7. Acknowledgements
  8. Glossary of abbreviated terms
  9. 1 Introduction
    1. 1.1 Incremental CSR
    2. 1.2 Peripheral CSR
    3. 1.3 Uneconomical CSR
  10. 2 Sustainability awards and quality management tools
    1. 2.1 Introduction
      1. 2.1.2 Sustainability management framework
    2. 2.2 Sustainability assurance
      1. 2.2.1 Analytical Hierarchy Process–Quality Function Deployment approach to supplier assessment
      2. 2.2.2 TQM Maturity sustainable performance Model
      3. 2.2.3 Assurance statements
      4. 2.2.4 Values-based service for sustainability
      5. 2.2.5 ISO 26000 – an international guide to social responsibility
      6. 2.2.6 BS 8900 standard – managing sustainable development of organisations
      7. 2.2.7 Environmental Management Systems
      8. 2.2.8 European Union Management Audit Scheme
      9. 2.2.9 Ecological project for integrated environmental technology – ECOPROFIT®
      10. 2.2.10 ISO 14001:2015 environmental management systems standard
      11. 2.2.11 Eco-labelling
      12. 2.2.12 Quality frameworks for sustainable information technology, artificial intelligence and robotics
      13. 2.2.13 Social sustainability standards
    3. 2.3 Sustainability reporting
      1. 2.3.1 Global Reporting Initiative
      2. 2.3.2 Integrated reporting
    4. 2.4 Sustainability improvement
      1. 2.4.1 Continual improvement for social responsibility
        1. 2.4.1.1 Plan, Do, Check and Act
        2. 2.4.1.2 Theory of Innovative Problem Solving
        3. 2.4.1.3 Kaizen
        4. 2.4.1.4 Lean
        5. 2.4.1.5 Six Sigma
        6. 2.4.1.6 Define, Measure Analyse, Improve and Control
        7. 2.4.1.7 Theory of Constraints
        8. 2.4.1.8 Social Responsibility Failure Modes Effects Analysis
        9. 2.4.1.9 Kaizen events
    5. 2.5 Cost of quality
    6. 2.6 Sustainability footprints
    7. 2.7 Sustainable Strategic Growth Model – a tool for embedding quality and strategy
    8. 2.8 Sustainability performance framework
  11. 3 Sustainability and CSR leadership
    1. 3.1 Introduction
      1. 3.1.1 Sustainable leadership characteristics
    2. 3.2 Honeybee Leadership
    3. 3.3 Complexity Leadership
    4. 3.4 Collaborative Leadership
    5. 3.5 Collaborative Sustainability Development Framework
    6. 3.6 Values-based service leadership
    7. 3.7 Continuous collective learning process for CSR
    8. 3.8 Vital Smarts Model
    9. 3.9 Talent management benefits of sustainable development
    10. 3.10 Communicating sustainability
    11. 3.11 Caring leadership and the caring organisation
    12. 3.12 Regenerative Leadership
  12. 4 Sustainable entrepreneurship and sustainable intrapreneurship
    1. 4.1 Introduction
    2. 4.2 Sustainable entrepreneurship value creation
    3. 4.3 Social entrepreneurship
    4. 4.4 Revaluing capital
    5. 4.5 A process approach to sustainable entrepreneurship
  13. 5 Capital Cooling: a green approach to quality
    1. 5.1 Introduction
      1. 5.1.1 Context
    2. 5.2 Sustainability assurance
    3. 5.3 Sustainability footprints
    4. 5.4 Sustainability reporting
      1. 5.4.1 Sustainability report methodology
    5. 5.5 Sustainability improvement
    6. 5.6 Summary
  14. 6 Underwood Consultants: sustainable agribusiness
    1. 6.1 Introduction
      1. 6.1.1 Context
    2. 6.2 Sustainability reporting
    3. 6.3 Sustainability footprints
    4. 6.4 Sustainability improvement
    5. 6.5 Summary
  15. 7 Dalbeattie Parish Church: faith-driven quality and sustainability management
    1. 7.1 Introduction
      1. 7.1.1 Context
    2. 7.2 Sustainability reporting
    3. 7.3 Sustainability footprints
    4. 7.4 Sustainability improvement
    5. 7.5 Summary
  16. 8 Conclusion
  17. Bibliography
  18. Index

Product Information

  • Title: Management Systems and Performance Frameworks for Sustainability
  • Author(s): Lowellyne James
  • Release date: May 2018
  • Publisher(s): Routledge
  • ISBN: 9781317234500