Chapter 14

Team Health: Measuring It, Understanding It, and Improving It

Colin Price and Sharon Toye

The ability of an organization to operate with energy is critically dependent on whether or not teams, at every level, are healthy. In their desire and efforts to improve cultural health, organizations tend to focus on either organization-wide interventions—such as cost-cutting programs, organization redesign initiatives, or performance management system revamps—or programs that build individual leadership capability through classroom and on-the-job learning. However, in most organizations, team health gets forgotten.

After forensically studying health and performance data from more than 2,000 teams, there is some bad news but also some good. ...

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