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Managers as Mentors, 3rd Edition by Marshall Goldsmith, Chip R. Bell

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14CASE STUDYSimply Listen

An Interview with Deanna Mulligan, President and CEO of the Guardian Life Insurance Company of America

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How would you characterize or describe your most important mentor?

I have a number of important mentors, so it is difficult for me to pick the most important one; however, one of my very influential mentors is calm and thoughtful, almost Zen-like. His personality leads one to believe he is in control of nearly every situation. I have tried to emulate his calm, fact-based emotional detachment in certain situations.

 

What were the traits you found most instrumental in your mentor’s work with you?

The trait of listening ...

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