27CASE STUDYRespect Everyone

An Interview with Frances Hesselbein, President and CEO of the Frances Hesselbein Leadership Institute

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How would you characterize or describe your most important mentor?

It will surprise most people to learn that my most important mentor was my grandmother and our mentoring began, consciously, when I was eight years old.

Since the beginning of my career, I have had several influential fellow travelers—Peter Drucker, Marshall Goldsmith, John W. Gardner—who have had a powerful and positive impact upon my life and work, yet it was my grandmother’s teachings that had and continue to have this incredible influence and impact. ...

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