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Managers as Mentors, 3rd Edition by Marshall Goldsmith, Chip R. Bell

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The Magic of Mind-Set

There is a moment in the Edward Albee play Who’s Afraid of Virginia Woolf? in which George and Martha (played in the film version by Richard Burton and Elizabeth Taylor) stop their perpetual oral battle to discover that they have been arguing over completely different subjects. The same thing often happens, at various decibel levels, in our own conversations. “What were we talking about?” “I forgot what I was saying,” and “Where were we?” tell us that we’re involved in off-track, out-of-sync, or unrelated conversations.

“Mind-set” is the term for the tone-setting actions at the beginning of a discussion that ensure a meeting of the minds on three simple but powerful questions. If both mentor and protégé are of one mind on ...

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