Book description
The secrets to improving operations while maintaining the highest quality
How do you operate at maximum efficiency with minimum cost? Manager’s Guide to Operations Management addresses one of the most pressing business issues of our time by offering easy-toimplement advice on creating the most effective, streamlined operations possible. This quick-reference guide explains how to:
- Improve your production processes
- Boost quality using the Six Sigma approach
- Manage supply chains and inventory
- Forecast, plan, and schedule efficiently
With Manager’s Guide to Operations Management, you have the tools you need to ensure a smooth, steady work flow while producing products and services of the highest quality—the secret to business success.
Table of contents
- Cover Page
- Manager’s Guide to Operations Management
- Copyright Page
- Contents
- Preface
- 1. Operations Management: Combining Art, Science, and Good Shoes
- 2. Product Design and Process Development: Build It Right and They Will Come
- 3. Improving Production Processes: The Best Keeps Getting Better
- 4. Quality and Operations Management: The Journey Without End
- 5. Lean Thinking (and Doing)
- 6. Operations Management as a System: Supply Chain—The Tie That Binds and Creates Value
- 7. Managing Projects: Creating the Light at the End of the Tunnel
- 8. Forecasting, Planning, and Scheduling: Taking the Guesswork Out of Guesswork
- 9. Sourcing, Procurement, Logistics, and Outsourcing: Find It, Get It, and Keep It!
- 10. Inventory Management: The Good, the Bad, and the Ugly
- 11. Operations Technology: Paving the Way Operations Should Work
- 12. Corporate Social Responsibility: Saving the Planet Is Good Business
- 13. The Role of the Operations Manager: Using Science and Art to Meet the Challenges Ahead
- Index
Product information
- Title: Manager's Guide to Operations Management
- Author(s):
- Release date: October 2009
- Publisher(s): McGraw-Hill
- ISBN: 9780071713184
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