Chapter 7Fun and Motivation = Profits and Productivity

Fun Is an Organizational Strategy That Pays Big Benefits

Employees who are having fun at work might well be exhibiting the single most important trait of highly effective and successful organizations.

We know from both qualitative and quantitative data that “fun at work” doesn’t have to be an oxymoron. There’s a direct correlation between fun on the job and employee productivity, creativity, morale, satisfaction, and, most of all, retention—not to mention greater customer satisfaction and a host of other benefits. In other words, people in this kind of environment come to see work as a place to fulfill many needs, reinforcing their motivation to perform at a high level.

In a work environment ...

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