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Managing and Supporting Student Diversity in Higher Education by Anita Devos, Glenda Crosling, Lesley Hewitt, Margaret Heagney, Robyn Benson

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7

Helping students to succeed

Abstract:

In this chapter, we review the stories of how students from diverse backgrounds succeeded in higher education to identify the main factors that contributed to their success. We consider these factors in the context of recent literature on how students succeed and then discuss the overall implications of the stories for managing and supporting student diversity. We summarise the key implications for university staff, noting the value of thinking about these in terms of strategies to assist the transition and retention of students from diverse backgrounds who enter higher education, with a particular focus on supporting international and mature age students, and encouraging transformative learning. These ...

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