FIRST AND FOREMOST, we must thank the many thousands of incredible people who, over the years, have shared the lessons of their workplace experiences with Rainmaker Thinking. We also are grateful to all the business leaders and managers who have expressed so much confidence in our work at Rainmaker Thinking; thank you for giving us the opportunity to learn from the real management issues you deal with and solve on a daily basis. And to the tens of thousands who have attended our seminars, thanks for listening, for laughing, for sharing the wisdom of your experience, for pushing us with the really tough questions, for all of your kindness, and for continually teaching us.

Donald wishes to acknowledge the research colleagues who ...

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