1.   Clear the Air

Have each person take a turn speaking for three minutes. This process continues for three rounds:

•   Round 1—The speaker says one thing that he or she appreciates about each team member.

•   Round 2—The speaker says one thing that he or she thinks each member needs to improve.

•   Round 3—The speaker says one thing that he or she is committed to improving about his or her own performance or behavior.

Get Managing Anger in the Workplace now with the O’Reilly learning platform.

O’Reilly members experience live online training, plus books, videos, and digital content from nearly 200 publishers.