3.   Do Not Select or Promote People Who Fail to Manage Their Own Anger

Some people are actually known for their bad tempers —they leave a trail of casualties behind them wherever they work. Yet they get hired and promoted again and again. Why is that? Often organizations hire and promote people on the sole basis of financial or technical performance. Although such performance is certainly valuable, this value is outweighed by the damage inflicted on individuals, teams, and organizations when these people, especially those in positions of authority, express their anger aggressively and repeatedly.

Thus, when you select individuals for open positions or for promotions, it is critical to evaluate their skills and track record on interpersonal communication. ...

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