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Managing Complex Projects by Kathleen B. Hass

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CHAPTER 13Applying Complexity Thinking to Projects with Poorly Understood, Volatile Requirements

  Project Profile
Complexity Dimensions Independent Moderately Complex Highly Complex
Requirements Volatility and Risk
  • Strong customer/ user support
  • Basic requirements are understood, straightforward, and stable
  • Adequate customer/user support
  • Basic requirements are understood, but are expected to change
  • Moderately complex functionality
  • Inadequate customer/ user support
  • Requirements are poorly understood, volatile, and largely undefined
  • Highly complex functionality

Project complexity ensues when requirements are unstable and poorly understood, functionality is likely to be complex, or customer/user support is insufficient. In this chapter ...

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