CHAPTER 15Applying Complexity Thinking to Large-Scale Change Initiatives

  Project Profile
Complexity Dimensions Independent Moderately Complex Highly Complex
Level of organizational Change
  • Impacts a single business unit, one familiar business process, and one IT system
  • Impacts 2-3 somewhat familiar business units, processes, and IT systems
  • Large-scale organizational change that impacts the enterprise
  • Spans functional groups or agencies
  • Shifts or transforms the organization
  • Impacts many business processes and IT systems
Level of Commercial Change
  • Minor changes to existing commercial approach
  • Enhancements to existing commercial practices
  • Ground-breaking commercial practices

Projects involving large-scale organizational change that ...

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