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Managing Complex Projects by Kathleen B. Hass

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Epilogue

As the project management discipline matures, we are coming to the realization that meeting project performance goals on time, on budget, and with a full scope of features and functions is not enough. Projects are funded to bring about positive change in organizations, leading to business benefits that are reflected in the bottom line. These business benefits may take the form of increased market share, higher levels of customer satisfaction leading to increased customer loyalty, or commercial breakthroughs that leap us ahead of the competition, to name a few.

In his research, Jim Collins discovered that leaders of great organizations strive not just for short-term goals but for enduring greatness through a paradoxical blend of personal ...

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