Kitty’s book is refreshing, insightful, and on-target. This is a serious look at the challenges we face today in managing complexity on projects. Though it is serious, it is a delight to read. Her research is impeccable, her sources current, and her ideas original. Managers who listen to her arguments and follow her advice will be at a great advantage in dealing with the 21st century’s brave new world of complex project management.
J. DAVIDSON FRAME, PHD, PMP, PMI FELLOWACADEMIC DEAN, UNIVERSITY OF MANAGEMENT AND TECHNOLOGYAUTHOR OF THE NEW PROJECT MANAGEMENT: TOOLS FOR AN AGE OF RAPID CHANGE