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Managing Global Supply and Risk by Llewellyn Roberts, Robert Trent

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ADDITIONAL INTERNATIONAL TOPICS

This chapter discusses two topics that deserve more than passing reference. The first part of the chapter addresses culture and cultural differences and provides examples of differences that exist across the broad concept known as “culture.” The second part of the chapter deals with sourcing services internationally and discusses choosing the right service provider and ensuring that an international services strategy does not expose your company to new risk. The chapter concludes with a look at India, the current leading destination for many types of outsourced services.

UNDERSTANDING CULTURAL DIFFERENCES

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