CHAPTER 7

Attendance Management

Attendance management means ensuring that employees are at work to perform the government’s mission. Obviously, the more time that employees are at work doing their job, the easier it will be to get the job done. However, this topic is more complicated than it may first seem, as it involves three interrelated areas: tours of duty (including alternate and compressed work schedules), alternate workplaces, and leave administration.

The bottom line for all three areas is that managers must ensure that the government is functioning smoothly and effectively while serving as an employer of choice by being sensitive to the needs of its employees. Trying to do both is a delicate balancing act that requires skill, strength, ...

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