APPENDIX B

EXAMPLE OF A HEALTH PROJECT

National Standards for Culturally and Linguistically Appropriate Services in Health Care

Office of Minority Health, U.S. Department of Health and Human Services

As the U.S. Population becomes more diverse, medical providers and other people involved in health care delivery are interacting with patients or consumers from many different cultural and linguistic backgrounds. Because culture and language are vital factors in how health care services are delivered and received, it is important that health care organizations and their staff understand and respond with sensitivity to the needs and preferences that culturally and linguistically diverse patients or consumers bring to the health encounter. Providing ...

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