Challenges in Managing Employee Diversity

Although employee diversity offers opportunities that can enhance organizational performance, it also presents managers with a new set of challenges. In other words, greater employee diversity by itself does not ensure positive outcomes. A number of researchers have attempted to quantify the effects of diversity.34 These challenges include appropriately valuing employee diversity, balancing individual needs with group fairness, dealing with resistance to change, ensuring group cohesiveness and open communication, avoiding employee resentment and backlash, retaining valued performers, and maximizing opportunity for all.

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