Encouraging Effective Communications

Working with supervisors and managers, employee relations representatives can aid effective communications by developing and maintaining three types of programs: information dissemination, employee feedback, and employee assistance.

Information Dissemination Programs

Information is a source of power in organizations. In traditional top-down hierarchies, top managers zealously guard information as their special preserve. But the information age has forced many businesses to forge a new set of rules. Today, organizations depend more and more on knowledge workers to produce their product or service. Knowledge workers (for example, ...

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