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Managing IT Projects for Business Change - From risk to success by Chris Dale, Jeff Morgan

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10 CAPTURING SUCCESS AND MOVING ON

I am bound by my own definition of criticism: a disinterested endeavour to learn and propagate the best that is known and thought in the world.

Matthew Arnold

Ils n’ont rien appris, ni rien oublié (They have learnt nothing and forgotten nothing).

Charles-Maurice de Talleyrand

This chapter deals with two subjects. First, project completion, and second, learning lessons from projects and the implications for success in the future.

COMPLETING AND CLOSING THE PROJECT

We have come across projects where the impression is of ‘rats leaving the sinking ship’, reminding us of the remarks once made about project completion, of ‘escape of the guilty and punishment of the innocent’. Your project should not be like that. ...

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