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Managing IT Projects for Business Change - From risk to success by Chris Dale, Jeff Morgan

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11 CONCLUDING LESSONS

It is time to wrap up our account of projects in business. We discussed setting up a project, looking first at the business context, then the project objectives and design, and, finally, planning and project set-up.

We described aspects of managing the project – checking the position, managing the work and dealing with trouble – that broadly add up to project execution. We finished by stressing the importance of learning lessons for the future.

We discussed project success based on our experience of projects over the years, those we have researched and audited, and those in which we have taken part. We also talked about what you, the project manager or project owner, should not do.

Our direct audience has always been the ...

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