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Managing Knock Your Socks Off Service, Second Edition Revisions by Chip R. Bell and Dave Zielinski
book

Managing Knock Your Socks Off Service, Second Edition Revisions by Chip R. Bell and Dave Zielinski

by Chip R. Bell, Ron Zemke
May 2007
Intermediate to advanced content levelIntermediate to advanced
231 pages
5h 8m
English
AMACOM
Content preview from Managing Knock Your Socks Off Service, Second Edition Revisions by Chip R. Bell and Dave Zielinski
11
A Service Vision
Statement Sampler
Write the vision, and make it plain upon tablets, that all
may readeth it.
—Habakkuk
Old Testament Prophet
To help you craft your own service vision statement, we offer
several examples. Notice that they come in all lengths, styles,
shapes, and sizes. Yours may resemble several, one, or none of
them. What matters is that your statement fits your business
strategy, culture, and your customers.
Short and Sweet
If brevity is the soul of wit, it’s worth measuring the words you
use carefully, making them count, not mount up. Here’s how
a convention and exposition management company, a restau-
rant chain, and an award-winning hospital “cut to the chase.”
The Freeman Companies
The Freeman Companies of Dallas, Texas, is a leading ...
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Publisher Resources

ISBN: 9780814473689