Chapter 4
Understanding KM in projects, programmes and portfolios
Introduction
In earlier chapters we explain the principles of KM and introduce the KM context factors – the things that make a difference to the effectiveness of KM. Making decisions that lead to alignment in the KM context is the basis of a KM strategy – but how is this connected to the way you do projects in practice?
The chapter starts with an examination of two questions that project managers new to KM commonly ask. The first is concerned with how to persuade an organisation that KM is needed and is usually expressed as how do I demonstrate the benefits of KM? The second is ...
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