Skip to Main Content
Managing Online Forums: Everything You Need to Know to Create and Run Successful Community Discussion Boards
book

Managing Online Forums: Everything You Need to Know to Create and Run Successful Community Discussion Boards

by Patrick O'Keefe
April 2008
Beginner content levelBeginner
320 pages
9h 6m
English
AMACOM
Content preview from Managing Online Forums: Everything You Need to Know to Create and Run Successful Community Discussion Boards
76
MANAGING ONLINE FORUMS
violation with a guideline violation, handle it appropriately. Just because a
person acts a certain way does not give others license to act that way as well.
Responding to violations publicly does nothing but magnify those violations
and encourage further ones. You want your users to contact you or a staff
member privately when they believe they have witnessed a violation, and then
you want them to forget about the violation all together—in other words, you
don’t want them to respond to it publicly. You and your staff can make the
appropriate determination from there.
Even better, if you have a ‘‘report posts’’ feature (as
Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
and much more.
Start your free trial

You might also like

What Everyone Gets Wrong About the Never-Ending COVID-19 Supply Chain Crisis

What Everyone Gets Wrong About the Never-Ending COVID-19 Supply Chain Crisis

Yossi Sheffi

Publisher Resources

ISBN: 9780814412930