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O'Reilly Platform
book
Managing Online Forums: Everything You Need to Know to Create and Run Successful Community Discussion Boards
by
Patrick O'Keefe
April 2008
Beginner content level
Beginner
320 pages
9h 6m
English
AMACOM
Content preview from
Managing Online Forums: Everything You Need to Know to Create and Run Successful Community Discussion Boards
CHAPTER
5
Managing
Your
Staff
H
aving
an
active
and
productive
staff
is
vital.
The
larger
the
community,
the
more
vital
it
is.
It’s
important
that
you
have
confidence
in
your
staff
so
that
you
don’t
have
to
be
there
at
all
times,
can
work
on
other
things,
or
can
even
take
a
vacation
with
some
peace
of
mind.
Your
staff
members
must
be
able
to
do
their
jobs
in
your
absence
and
in
your
presence.
Confidence
starts
with
picking
the
right
people,
making
sure
that
they
understand
their
duties,
and
ensuring
that
the
lines
of
communication
between
staff
member
and
adminis-
trator
are
wide
open.
This
chapter
will
help
you
to
accomplish
these
objec-
tives.
How
Should ...
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Publisher Resources
ISBN: 9780814412930