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Managing Online Forums: Everything You Need to Know to Create and Run Successful Community Discussion Boards
book

Managing Online Forums: Everything You Need to Know to Create and Run Successful Community Discussion Boards

by Patrick O'Keefe
April 2008
Beginner content levelBeginner
320 pages
9h 6m
English
AMACOM
Content preview from Managing Online Forums: Everything You Need to Know to Create and Run Successful Community Discussion Boards
MANAGING YOUR STAFF
147
is best to leave some things vague. Remember that if a staff member wants
clarification about something, that shows a distinct interest in learning what
it is that you want to see from your staff. So, make sure that your door is
open.
Example Staf f Gui delines
To help you draft your own staff guidelines, here are a few real-life examples.
The first one is from SportsForums.net, a sports discussion community with
one level of staff members (moderators) whose primary duty is to ensure that
users are abiding by the user guidelines.
LOG IN
SportsForums.net Moderators must work within these guidelines.
Qualities
You must possess leadership ...
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Publisher Resources

ISBN: 9780814412930