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Managing Product Management by Steven Haines

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WORKING IN DISHARMONY

According to Partick Lencioni, author of The Five Dysfunctions of a Team, and in referencing the works of other well-respected authors and academics, when cross-functional executive teams are not completely aligned, they don’t act in harmony. Such lack of alignment results in unproductive behaviors like lack of trust, lack of accountability, or even role confusion. In turn, these behaviors have trickle-down impacts on the people who must work cross-functionally—namely, product managers and their teams.

Compounding the problem of disharmony among executives is that there are some Product Management executives who don’t have broad enough Product Management experience. These leaders do not fully understand or appreciate the ...

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