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Managing Professional Service Delivery
book

Managing Professional Service Delivery

by Barry M. Mundt, Francis J. Smith, Stephen D. Egan Jr.
June 2014
Beginner content levelBeginner
167 pages
5h 33m
English
CRC Press
Content preview from Managing Professional Service Delivery
xi
Preface: 9 Rules for Success
The goal of this book is to help you understand engagement- tested methods for suc-
cess at every step in delivering a professional service. Large professional service
rms have the resources to develop practice guides for their staff members; however,
sole proprietors and small- to medium- sized rms typically do not. We hope this
book guides you—starting with the 9 Rules for Success—through the maze of deliv-
ering your professional service.
For those of you who are unable to exhibit internal discipline and control (see
Rule 2, below), we provide the 9 Rules for Success up front, where you can nd them
easily. W ...
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Publisher Resources

ISBN: 9781439851425