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Managing Professional Service Delivery
book

Managing Professional Service Delivery

by Barry M. Mundt, Francis J. Smith, Stephen D. Egan Jr.
June 2014
Beginner content levelBeginner
167 pages
5h 33m
English
CRC Press
Content preview from Managing Professional Service Delivery
6 Managing Professional Service Delivery: 9 Rules for Success
Mission Statement—A statement of an organization’s purpose or reason for
being, which answers the questions, Why do we exist? What are we here
to do together? What business are we in? What business should we be in?
What business should we not be in? For example:
“To make our clients proud that they engaged us to provide manage-
ment consulting services for them.”
“Our purpose is to turn knowledge into value for the benet of our cli-
ents, our people, and the capital markets.”
Vision Statement—What we want our business or organization to be at a
designated future time; a picture of the future we want to create. A vision is
a statement of where we want to go and what we wi ...
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Publisher Resources

ISBN: 9781439851425