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Managing Professional Service Delivery
book

Managing Professional Service Delivery

by Barry M. Mundt, Francis J. Smith, Stephen D. Egan Jr.
June 2014
Beginner content levelBeginner
167 pages
5h 33m
English
CRC Press
Content preview from Managing Professional Service Delivery
74 Managing Professional Service Delivery: 9 Rules for Success
Unexpected Stakeholders: Particularly for public- sector work, the organi-
zation or topic being reviewed might have unexpected stakeholders, such
as adjacent communities, neighborhood associations, area businesses, or
agencies served by the client. These parties bring their own interests and
objectives to the project, which may differ from the client’s.
Management Changes: Between the proposal and engagement start- up
(or midengagement), we’ve seen management changes at the upper or mid-
level that present new hopes or new problems for the organization. Much of
the new manager’s approach, philosophy, and ideas may be unknown and
untested, particularly if they are from the outside ...
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Publisher Resources

ISBN: 9781439851425