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Managing Professional Service Delivery
book

Managing Professional Service Delivery

by Barry M. Mundt, Francis J. Smith, Stephen D. Egan Jr.
June 2014
Beginner content levelBeginner
167 pages
5h 33m
English
CRC Press
Content preview from Managing Professional Service Delivery
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7
Closing the Engagement
Rules for Closing the Engagement
Rule 3: Establish and enforce engagement documentation standards, including
those for proposals, progress reports, and deliverables.
Rule 8: Bill and collect frequently. This will improve cash ow and alert you
sooner if the engagement is in trouble with the client.
Rule 9: Conduct independent status/ quality reviews of the engagement while
it is in process and subsequent to conclusion. Involve key client contacts in
the reviews.
Now you’re on the two- yard line but need to punch the ball in to score the nal, win-
ning touchdown—closing the engagement and moving on to your next client. So ...
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Publisher Resources

ISBN: 9781439851425