Managing Project Quality

CHAPTER 1

Introduction to Project Quality Management

Project quality management is the combination of two fields: quality management and project management. Many factors—such as external global competitiveness, dynamic environmental changes, increased task complexity, and internal productivity improvement—have driven the parallel and separate evolution of quality management and project management. Superior quality and project management optimize the performance excellence of organizations, but their combined leverage is often underutilized. Quality processes can be used to improve project performance. Leaders who master project quality management will have greater success both on individual projects and on a portfolio of projects for their organizations. ...