Managing Project Quality

Preface

A need has existed throughout history for both project management and quality management. During the second half of the twentieth century, however, the level of professional attention to the two fields increased dramatically because of increasing competition and complexity. Both fields grew rapidly, but largely without explicit awareness and use of their joint resources. Two exceptions are: (1) a few quality practitioners and academics recognized that project management techniques could be used to plan and manage quality improvement projects, and (2) the Project Management Institute (PMI^©), a professional group for project managers, recognized that quality is one of the essential knowledge areas for project managers.

This book explicitly ...