
168 Managing projects as investments: Earned value to business value
theendoftheproject. However, the project manager issues a progress
report and is thereupon beaten up (only metaphorically, of course) by the
customer for having an SPI of 0.80. The customer really doesn’t understand
the concepts of critical path and oat. All he knows is that the SPI should
be 1.0 and it’s not.
Now the project manager is concerned. Even though she’s pretty sure
that the project is still on schedule in terms of the critical path, she might
never get to nd out because her job is in jeopardy. She needs to do some-
thing about that SPI. And the next critical ...