Managing Research, Development, and Innovation: Managing the Unmanageable, Third Edition

10.10. IMPLEMENTATION STRATEGY WITH EMPHASIS ON EMPLOYEE CONTRIBUTION

The preceding discussion identified some of the underlying issues associated with the performance appraisal system. Commenting on performance appraisal, Dalton (1971, p. 1) states that "few things have been more baffling to managers than the results of their attempts to develop workable performance measures and controls, thus channeling the energies of their employees towards the firm's objectives."

Recognizing that many complex issues are involved in implementing a meaningful performance appraisal system, it is nevertheless useful to focus on three items:

• What an individual's performance depends on

• Why performance appraisal is needed

• A suggested strategy

10.10.1. Performance ...