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Managing Talent Retention: An ROI Approach by Lisa Edwards, Jack J. Phillips

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CHAPTER THREE
An ROI Approach to Managing Retention
Some organizations do a superb job of managing talent retention, whereas others fail miserably. The issues are not always externally driven, but often lie within the organization — sometimes in the approach to the problem. Finding a new approach requires shifting paradigms, changing perceptions, and throwing out old habits. A more rigorous, analytical, and strategic approach to addressing internal issues is needed.
In the previous chapter we underscored the seriousness of talent departures. In this chapter we describe the recommended approach to address talent retention, the basis for this book. Several issues pertaining to managing talent retention as a strategic initiative are explored. Eight ...

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