CHAPTER 13

Get Honest, Productive Feedback

by Jennifer Porter

The feedback many leaders receive is not helpful. It’s often infrequent, vague, or unrelated to specific behaviors, and as a result, leaders tend to be less proactive about getting more of it. Low-quality feedback is not useful, positive feedback is undervalued, and negative feedback delivered unskillfully can actually cause physical pain.1

Without clear performance targets and data measuring how close or far they are from reaching them, leaders will continue to find it difficult to grow and improve. When delivered thoughtfully, however, feedback can provide leaders with the actionable data they need to become more effective.

If you want to get the feedback that is necessary to improve ...

Get Managing Teams in the Hybrid Age: The HBR Guides Collection (8 Books) now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.