Destructive conflict is another common obstacle a team may encounter as it begins its work. Conflicts within a team can take numerous forms—from tensions and arguments to an unwillingness to support others or passive-aggressive behavior. Left unresolved, such conflicts can destroy a team’s ability to make progress toward its goals.
How can you avoid this scenario and bring a conflict to resolution? Experts recommend the following four-step process:
1. Define the root cause of the conflict.
2. Encourage active listening.
3. Negotiate a resolution.
4. Remind team members to forgive.
Next, we’ll examine ...