Are you listening to me?
Did you hear a word I said?
Have you caught yourself thinking or saying this in the middle of a conversation with Gen Y? Have your exchanges with Gen Y baffled you and left you at your wit's end trying to decipher what happened? You are not alone. Many of you have shared your stories with me about hanging onto a thread of patience during conversations with Gen Y with me. You've told me about blank stares on their faces as you convey important news; the ease with which they divert their attention away from you—usually while you are mid-way through a sentence—to answer incoming text messages, e-mails, or phone calls; late arrivals to meetings without ...