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Managing Through Turbulent Times: The 7 rules of crisis management by Anthony Holmes

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Appendix: The Turbulence Matrix

The purpose of this appendix is to provide a brief insight into how to estimate an organisation’s position on each of the axes of the T-matrix.

Axes of the T-matrix

How to estimate the organisation’s position on the vertical axis (Internal Conditions)

This axis maps the extent to which the management team agrees with the issues confronting the organisation and the decisions made.

The range is from complete agreement (Harmony) to strong factional disagreement (Discord).

I suggest that evaluation of the position of the organisation may be determined in one of two ways:

  1. By asking each member of ...

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