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Managing Through Turbulent Times: The 7 rules of crisis management by Anthony Holmes

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4. Psychology of management

The psychology of those individuals in command changes significantly as their organisation proceeds along its lifespan from origination, through a phase of growth into one of consolidation and perhaps complacency (maturity), to be followed by decline.

The turbulence that arises as an organisation moves from one phase of its lifespan to the next, and particularly in the moves from infancy to growth and decline to the crisis that precedes collapse, modifies the manager’s state of mind, although the change often occurs too slowly for the individual to be aware that an alteration has taken place. Only when an external event induces extraordinarily rapid change (a HILPE) is the altered psychological state noticeable ...

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