CHAPTER 6

HIRING SUPERSTARS

Little about management is more important than hiring well, since you’ll never get great results without having the right people on your staff. But we’ve found that even when managers say they know how crucial it is to have the right people, they often don’t use the hiring practices that should stem from that belief.

To take one example, the key determinant of success for most hiring processes is the quality of the candidates a manager has to choose from. That is, most hiring mistakes occur not because managers select the wrong person, but because they don’t have the right person to select to begin with. As we’ll discuss in this chapter, the key to success lies in proactively building a strong pool of candidates. Many ...

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