CHAPTER 12

MANAGING UP

Up to this point we’ve talked about how to manage people who report to you. But unless you’re a rare exception, you have a boss too. Even executive directors typically report to a board. And just as you can get better results through effective management practices with those who report to you, so you can maximize your results by using the right practices with the person who manages you.

We want to be clear: managing up isn’t about manipulating your boss or managing her perceptions. It’s about working with your boss in the way that will produce the best possible results for the organization.

In this chapter, we start by discussing your sphere of control and the importance of focusing on what you can control rather than what ...

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