Chapter 2Conceptualizing and Measuring Difference

DOI: 10.4324/9780367808884-3

THE preceding chapter showed the importance of increased workforce diversity in the growth of the DEI movement. Demographic diversity, especially sex and race, is probably the diversity that people notice most quickly and most often. However, it is not the only diversity that is important for inclusion, productivity, and organizational success. Before discussing other diversity dimensions, we will consider how diversity is understood in work organizations. Not everyone agrees on the meaning of diversity and what should be done about it.

MODELS: CLARIFYING WHAT WE MEAN

Sometimes to understand a complex situation, a model can illustrate clearly and simply the variables ...

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