Quality management systems – requirements
In this chapter the requirements of building an ISO 9001 based quality management system are discussed.
quality management systems
What is this requirement and what happens if one does not meet this requirement?
ISO 9001 states the requirements necessary to establish a quality management system at organisations that need to demonstrate their ability to provide products that meet customer and applicable regulatory requirements and to enhance customer satisfaction.
The first aim of a quality system is to meet customer requirements and to enhance their satisfaction. For this reason, the scope of the standard embraces all activities ...